Nonprofit boards carry enormous responsibility. They safeguard mission, ensure financial integrity, support executive leadership, and steward an organization's future. Yet one of the most important investments a board can make—a strong, intentional board orientation—is often treated as an afterthought or a box to be checked.
I had the opportunity to learn how Disney “onboards” its new cast members. Disney understands something profound about organizational culture: it begins on day one, and it begins with everyone. At its theme parks, every new cast member, regardless of role, begins their journey at Disney University.
Executives sweep streets alongside aspiring entertainers. Future operations leaders work the same orientation sessions as seasonal staff. This isn't about theater. It's about something far more strategic: building a shared foundation of values, language, and culture that unites everyone who represents the brand. The message is clear: You are part of something bigger than your individual role, and we will equip you to uphold it.
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Topics:
Board Development,
Nonprofit Management,
Nonprofit Leadership,
Fundraising Management,
Board Leadership,
Leadership & Boards,
board governance
Imagine it’s a starless, moonless night and you are in the flattest part of North Dakota. You light a small candle on the open prairie, and walk slowly away from it, backwards.
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Topics:
Board Development,
Nonprofit Management,
Mission,
Board Management,
Vision,
Board Leadership,
strategic planning,
Leadership & Boards,
board governance
Recently I listened to a webinar filled with statistics.
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Repeat donor retention was down.
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New donor retention was down.
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Lapsed donor recapture was down.
(I was relieved to see overall giving is up slightly! Yay!)
The news made me think about what we can do to change the trajectory of the numbers and build operational security for our organizations.
The answer is stewardship. Intentional, meaningful stewardship can create lifetime donors with a strong attachment to our mission and cause.
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Topics:
Fundraising,
Nonprofit Management,
Goal Setting,
Fundraising Management,
Capital Fundraising,
Fund Development,
Fundraising Campaign,
Development,
Campaign Planning,
Attitude,
AlumniRelations
Are your capital projects connected to your strategic priorities?
Let’s consider a new dining hall project at a resident camp. Is this project strategic, or simply reactive to growth in campers or the declining state of the building? This example drives home the importance of using a strategic framework to guide capital projects. Too often, nonprofits begin with a perceived need rather than a strategic imperative.
Capital planning and master planning for facilities flow from strategy… not the other way around.
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Topics:
Fundraising,
Nonprofit Management,
Goal Setting,
Fundraising Management,
Capital Fundraising,
Fund Development,
Fundraising Campaign,
Development,
Campaign Planning
I’ve been having conversations lately with several nonprofit leaders I trust. CEOs, Executive Directors, Development Directors who care deeply about their missions and take their responsibility seriously.
And even though their organizations look different, I keep hearing familiar observations and challenges.
Fundraising is moving. Fundraising is changing. And the question underneath it all is: How does our team change with it?
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Topics:
Communications,
Fundraising,
Leadership Development,
Nonprofit Management,
Goal Setting,
Annual Fundraising,
Fundraising Campaign,
Big L Leadership,
Development,
Attitude
Congratulations!You have wrapped up annual giving for 2025. Whether you missed, met or exceeded your goal, it’s time to reset the clock and dive into 2026!Or is it?
Not so fast!
Over the last 12 months you invited hundreds of individuals, businesses and foundations into your amazing story of community need and critical impact.Through letters, posts, displays and conversation you educated everyone who would listen about your organization’s ability to solve problems and invited them to support your great work.
Well done. . .but you’re not done yet.
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Topics:
Success Stories,
Communications,
Nonprofit Management,
Annual Fundraising,
Donor Management,
Capital Fundraising,
Giving,
Appreciation,
Gift Of Giving,
Direct Mail,
CelebratingOurClients,
AlumniRelations
I genuinely thought this would be a five-minute fix.
One of the knobs on our gas stove broke, so I did what any reasonable person would do: I looked for and ordered a replacement. When it arrived, it wouldn’t fit. I checked the model number, confirmed it was correct, and assumed the problem was a manufacturing issue. So, I ordered another knob and returned the first one I ordered.
Same result.
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Topics:
Leadership,
Learning,
Leadership Development,
Nonprofit Management,
Board Leadership,
Big L Leadership,
Leadership Cabinet,
Career Growth,
strategic planning,
Leadership & Boards,
board governance,
Curiosity
Year-end fundraising is like football season. The game isn’t won in the last two minutes—it’s decided by the plays you’ve been running since the first quarter. If you wait until December to get serious, you’re basically showing up at halftime and hoping for a miracle comeback. Spoiler: that’s not a winning strategy.
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Topics:
Leadership,
Volunteer,
Fundraising,
Nonprofit Management,
Annual Campaign,
Inspiration,
Nonprofit,
Attitude,
strategic planning
Recently passed tax legislation will bring significant changes to charitable giving starting in 2026, creating both opportunities and challenges for donors across all income levels. Understanding these changes now could help you thoughtfully guide your donors through this altered landscape as they plan their year-end giving.
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Topics:
Communications,
Donation,
Fundraising,
Major Gifts,
Nonprofit Management,
Annual Campaign,
Donor Communications,
Annual Fundraising,
Donor Prospect,
Fund Development,
Fundraising Campaign,
Campaign Planning,
Nonprofit,
Tax Law