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As empty nesters, my wife and I have more time to volunteer in our community. We really enjoy our volunteer time together - almost as much as vacation.

Recently, we responded to two requests for help.  One community organization responded to my wife’s email the very same day.  She got an email addressed directly to her that included three quick questions along with several resources and a short video on volunteering. Later that afternoon, the volunteer coordinator followed up with a phone call to my wife and engaged her in a nice comfortable conversation.  Impressive!

I responded to the other request with an email offering our services and asking for next steps.  That was weeks ago.  Still waiting.  What does this have to do with development and fundraising?  

In his book, Good to Great, Jim Collins created a memorable image of a business being a bus with its CEO as the driver. Nothing is more important, according to Collins, than “getting the right people on the bus” if you want to take a company from good to great.

In this series, the DBD Team will take a deeper look at some of the axioms we use when working with our clients. In today’s blog, Jan Brogdon reflects on our axiom: Boards Don’t Heal Themselves.