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If you're anything like me, you've probably found yourself staring at a blank document titled "Case for Support" more than once in your career. That moment when you need to distill your organization's entire heart and soul, its mission, impact, and vision, into something that resonates with potential supporters.  

I've been a part of a few conversations lately about navigating the changing landscape of nonprofit communications. One theme keeps emerging: many of us are cautiously exploring how new tools, including AI, might help with fundamental development work like crafting a case for support—without losing the authentic human connection that is at the core of what we do. 

We live in uncertain times, with constant social, political, and economic shifts. During the American War of Independence Lord Cornwallis surrendered to George Washington at Yorktown while the British band played the tune “the world turned upside down”. The most powerful army in the world had just been defeated by the American patriots. It must have indeed seemed like the world was upside down.

Today, nonprofit leaders may feel similarly challenged, as the funding and practices they have counted on in the past may no longer be available in the same ways. Whether you work in a nonprofit or volunteer as a board member, navigating uncertainty is part of the job description. Strategic management of resources is key to managing these uncertainties and ensuring your organization’s ability to fulfill its mission.

Nonprofit boards often find themselves stuck in a rut, performing the same old tasks with the same agenda month after month, with little impact. This "old work," as described by board expert Richard Chait in his 1996 article "The New Board Work of the Nonprofit Board," remains highly relevant today. I had the opportunity to rediscover this valuable resource in my files, and it reaffirmed that boards have the potential to move their work toward a more impactful and relevant approach.

What are things you might stop doing that could improve the quality of your day-to-day life? Harvard professor and researcher Arthur Brooks calls this a “to don’t” list: things that you find yourself doing out of habit or obligation even though they lower happiness and productivity.

As you consider your own list, I encourage you to try the following:

As our firm has grown over the years, I’ve had the privilege of spending time with our new consultants, sharing our company history, axioms, and explaining how we “show up” for our clients.

Recently, the leader of a large $200M+ nonprofit asked me what I look for when hiring consultants. What advice would I give when hiring fundraising professionals? How does DBD Group differentiate itself from other firms in the same space?

I think he was surprised when I didn’t talk about years of experience, education or successful previous campaigns. Without pausing to contemplate the question I answered that I look for the gifts of presence and curiosity. These two gifts are a powerful pairing.