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THE MILLION DOLLAR BUNDT CAKE

Posted by Jason Fry

Years ago, I was working with a very skilled major gifts officer. She had a donor, Elizabeth, who was in her 90s and who was very loyal to the organization. However, this staff member had tried contacting Elizabeth over and over through e-mail or by phone and leaving voicemails. As much as she tried diligently to get in touch with Elizabeth, she was unsuccessful. She started telling herself a variety of stories. Maybe something is wrong or she’s sick? Maybe I upset her with all my emails. Maybe she heard something negative about our organization? Maybe I offended her by asking her for money? Maybe she died?

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Topics: Success Stories, Donor Stewardship, Stewardship, Fundraising, Donor Communications, Financial Development, Donor Management, Donor Relations, Fund Development

CONNECTING IN UNCERTAIN TIMES

Posted by Jan Brogdon

When you consider all the things you have no control over right now, it can be overwhelming. However, there is one thing you can control. People need authentic, caring connections with others now, maybe more than ever. And you, as a non-profit leader, can role model how to display that warmth and concern over the next couple of weeks.

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Topics: Donor Engagement, Donor Relations, Relationship Building

SLOW AND STEADY

Posted by Kim Hinrichs

Recently my family of four sat down to a "friendly" game of Monopoly.  My two competitive sons and husband were eager to gobble up any property that became available to dominate the game and thereby be proclaimed Monopoly champion.  

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Topics: Donor Cultivation, Donor Relations, Relationship Building

CULTIVATING CURIOSITY

Posted by Jan Brogdon

Do you have a friend or a colleague who is GREAT at asking questions? You know, the person who always seems to just know more about the people and circumstances in their lives than others? They don't just draw you into conversation, they help you build a stronger connection through the interaction.

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Topics: Donor Relations, Cultivation, Relationships

SILOS VS. CHANNELS

Posted by Peggy Vinson

One of the more challenging aspects of annual fundraising for a nonprofit never fails to surprise me, and it’s a by-product of past success.

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Topics: Annual Fundraising, Donor Relations, Cultivation

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