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    YOU'RE ON MUTE

    Posted by Jon Simons on Feb. 8, 2021

    It’s happened to all of us over the last year while on a video conference: you want to express a thought, respond to a question or offer an opinion and you’re the only one who can hear you talking. You’re on mute! With technology, an easy fix is just a click or two away.

    While the technology of today highlights our moments of silence, being on mute is certainly not a new phenomenon. 

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    Topics: Leadership, Nonprofit Leadership, Communication, Relationships, Nonprofit, Crucial Conversations, Clarity

    RESOLUTIONS: DOES YOUR DOG BITE?

    Posted by Jon Simons on Jan. 21, 2014

    Good fundraisers understand the value of asking questions in pursuit of answers. Great fundraisers aren’t satisfied with getting answers; they crave clarity. To understand a potential donor’s true interests, motivations and reservations we need to move beyond simple Q&A, taking the time to understand the deeper meaning behind their responses. To achieve greater clarity, we need to push past their initial response and invite them to share more. A few follow up questions can unlock a wealth of important information.

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    Topics: Leadership, Clarity, Interviewing

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