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Bob Goff, author of the wonderful book “Love Does,” loves to remind us that “you can quit anything on a Thursday.” Bob is a lawyer, leads a non-profit, is a best-selling author and highly sought-after speaker, and even serves as the Honorary Consul to the Republic of Uganda. It’s fair to say, Bob Goff is a busy guy!

Each week on what he calls “Quit Thursday,” Bob challenges us to take inventory of what we are giving our finite time, energy, and resources to. What commitments fill our buckets, align with our values, and bring us purpose and joy?

A few times a day, my Apple watch reminds me to breathe.  Like many, I googled this feature when I started receiving these notifications at the most inconvenient times. Before I can hit dismiss, my watch steals my attention and I am momentarily captured as the animated flower fills the tiny screen and slowly expands and contracts.

It’s happened to all of us over the last year while on a video conference: you want to express a thought, respond to a question or offer an opinion and you’re the only one who can hear you talking. You’re on mute! With technology, an easy fix is just a click or two away.

While the technology of today highlights our moments of silence, being on mute is certainly not a new phenomenon. 

Good fundraisers understand the value of asking questions in pursuit of answers. Great fundraisers aren’t satisfied with getting answers; they crave clarity. To understand a potential donor’s true interests, motivations and reservations we need to move beyond simple Q&A, taking the time to understand the deeper meaning behind their responses. To achieve greater clarity, we need to push past their initial response and invite them to share more. A few follow up questions can unlock a wealth of important information.