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WHY DON'T YOU MEET ME IN THE MIDDLE?

Mid-level giving (often defined as gifts in the ~$250–$10,000 range, varying by organization) is increasingly becoming the make-or-break layer between broad-based annual giving and major gifts.

Many of you are likely facing reduced donor counts and struggling retention rates, even though your total dollars raised is holding steady or growing. This means you may be becoming more dependent on fewer donors. And you are not alone as shown in reports published by the Fundraising Effectiveness Project (FEP) that illustrate this dynamic trend.

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Topics: Donor Communications, Donor Recognition, Fundraising Management, Donor Management, Donor Relations, Fund Development

RETHINKING YOUR BOARD ORIENTATION

Posted by Richard Clegg

Nonprofit boards carry enormous responsibility. They safeguard mission, ensure financial integrity, support executive leadership, and steward an organization's future. Yet one of the most important investments a board can make—a strong, intentional board orientation—is often treated as an afterthought or a box to be checked.

I had the opportunity to learn how Disney “onboards” its new cast members. Disney understands something profound about organizational culture: it begins on day one, and it begins with everyone. At its theme parks, every new cast member, regardless of role, begins their journey at Disney University.

Executives sweep streets alongside aspiring entertainers. Future operations leaders work the same orientation sessions as seasonal staff. This isn't about theater. It's about something far more strategic: building a shared foundation of values, language, and culture that unites everyone who represents the brand. The message is clear: You are part of something bigger than your individual role, and we will equip you to uphold it.

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Topics: Board Development, Nonprofit Management, Nonprofit Leadership, Fundraising Management, Board Leadership, Leadership & Boards, board governance

WHY SOME NONPROFITS ARE BURNING OUT THEIR DEVELOPMENT STAFF

Posted by Alison Hansen

You’ve finished your meal at a restaurant and you’re ready for the check. But your server is nowhere to be found.

You glance toward the kitchen and see them flipping burgers on the grill. A moment later they rush past carrying a stack of dishes. Then they stop at the door to seat a new table before disappearing again.

Meanwhile, you’re still sitting there with an empty glass and no check.

At some point, most of us would recognize the problem isn’t bad service. The problem is that one person is trying to run the entire restaurant.

Yet this is exactly how many nonprofits structure fundraising.

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Topics: Annual Campaign, Fundraising Management, Relationship Building, Capital Fundraising, Fundraising Campaign, Relationships, Mission Alignment

GRANTS DON'T START WITH A PROPOSAL

Posted by Kim Hinrichs

A development director recently asked us a simple but incredibly important question:

“What does it actually look like to build a relationship with a foundation?”

Not in theory. Not in a textbook. But in real life.

Do you call them? Email them? Invite them for a tour? Wait until the application opens?

It’s a fair question, and one we hear often. For many organizations, foundation funding can feel transactional at best and mysterious at worst. You submit a proposal, hope it aligns, and wait for a decision.

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Topics: Financial Development, Relationship Building, Relationships, Foundations, grants, grant writing

NAVIGATING A DIP

Posted by Johnathan Teal

We’ve all been there in life. Things are going great, cruising along, and we’re thinking “How did I get so lucky?” Then it happens: The Dip. It comes in many forms. An illness, a failure at work, the loss of a loved one…sometimes all in one week! The only thing in life we are assured of is tough times. Fundraising is no different.

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Topics: Capital Campaign, Financial Development, Annual Fundraising, The Dip

MEETING THE MOMENT

Posted by DBD Team

When news cycles are chaotic or the stock market goes on a roller coaster, nonprofit leaders – both staff and volunteers – often pause their fundraising efforts. When another part of the country experiences a major catastrophe like a hurricane or fire, they wonder if their message will still be heard. When an election is imminent, their first inclination can be to wait and see.

Your mission can’t wait.

The needs you address don’t go away when the headlines change. If anything, the needs increase.

Struggling families still need help putting food on the table. Seniors who are lonely still need human connection. The unhoused still need support and stability. People are counting on you to help.

As a nonprofit staff or volunteer leader, this is your time to meet the moment. You must lead through challenging headwinds. What does that look like?

Communicating and telling your story. In dynamic environments, your team will value consistent direction and a leader that becomes a storyteller of the future, answering questions such as where are we going and what matters now.

Staying close with your closest supporters. Remind them of the good you’re doing. Share the impact you’re making. Let them know the urgent needs you’re addressing. Show them how they can make a positive difference in the world through their support of your mission.

Not assuming your donors won’t give. Economic changes can have an impact on donor behavior, but what has a greater impact? Not asking in the first place. Invite people to continue to support your work. Let them enjoy the satisfaction that comes from supporting causes close to their heart.

Keeping your mission and vision in focus. The work you do is bigger than an economic downturn or a change in administration. While you may need to adjust some strategic plan targets, your strategic direction is unlikely to change. Keep to your vision, but be flexible in how (and how fast) you get there.

Tightening your financial processes. Make sure the resources available to you are being put to their highest and best use. This can mean renegotiating loans or banking relationships, analyzing real estate costs, or securing an outside assessment of your financial practices. This doesn’t mean to stop spending money, just to spend it as wisely as possible.

Encouraging your board and staff leadership. While the changing economic and political landscape may leave some people on your team feeling uncertain, it is your job to keep them focused and grounded in your mission. Bring them to see your mission in action or bring the mission to them in stories, videos and messages from those you’ve helped. It’s OK to be cautious, but it’s not OK to give up or lose hope.

For more than 20 years, we’ve worked with nonprofits of all sizes and types across the country. From the financial downturn of 2008 to the Covid pandemic of the early 2020s, here’s what we know: the organizations that keep moving and stay connected during the tough times are able to accelerate forward when conditions change. Those that stop take months or even years to get momentum back.

DBD Group is here to help you and your leadership team meet the moment. Please reach out to your consultant or contact us if we can be of help.

We are proud to walk beside you as you do this important work.

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Topics: Leadership, Fundraising, board governance

DON'T FIX YOUR TEAM, UNDERSTAND THEM

Posted by Michele Goodrich

Do you have a nagging concern about your team’s effectiveness?

Maybe meetings feel flat, with little engagement or shared purpose. Maybe your team generates plenty of ideas, but struggles to decide what to do next. Or perhaps new initiatives get launched, only to lose momentum because no one can sustain them.

Something just isn’t clicking… and you can’t quite figure out why.

If that sounds familiar, you’re not alone.

And here’s the surprising truth: Most team challenges aren’t caused by a lack of talent, commitment, or effort. They’re caused by misalignment.

In many teams, people are consistently asked to do work that drains them instead of work that energizes them. Over time, that leads to disengagement, frustration, and underperformance, even among highly capable individuals.

That’s exactly the problem Patrick Lencioni and The Table Group set out to solve with the Six Types of Working Genius.

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Topics: Communications, Donor Stewardship, Major Gifts, Big L Leaders, Relationship Building, Career Growth, Appreciation, Collaboration, Attitude, Happiness, CEO Coaching

CONTINUING THE CONVERSATION

In last week’s blog by my colleague, Gary Laermer, he explored why it’s so powerful to present donors with a blended ask that connects immediate impact with long-term change. When donors can see both the urgency of today and the legacy of tomorrow, something shifts in the conversation. It becomes less about a single gift and more about the donor’s lifetime impact.

But many of you may still have questions.

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Topics: Donor Stewardship, Fundraising, Major Gifts, Donor Relations, Relationship Building, Planned Giving, Ask For Advice, Appreciation, Attitude

THE POWER OF BLENDED GIFTS

Posted by Gary Laermer

Over the years I’ve lost count as to how many times a nonprofit colleague has asked “do we have a donor for this program?” My response is almost always the same: “Please send me 3 sentences on the societal problem you’re proposing to solve and 3 sentences on how your program or project solves the problem, and I’ll get back to you.”

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Topics: Donor Stewardship, Fundraising, Major Gifts, Donor Relations, Relationship Building, Planned Giving

HOW TO OPEN A DOOR

Posted by Alison Hansen

“I need my volunteers to fundraise more.” I hear this often from nonprofit leaders around the country. My response is usually a series of questions to dig deeper into what they are really saying.

Would bringing in more cash (yesterday) be nice? Of course. Could every board member please fill a table at the gala? Yes. (And a table means ALL the seats, by the way).

But what’s really at the heart of what “I need my volunteers to fundraise more” is a need for connections to the organization. Fundraising is a relational journey, from identifying prospects to stewarding donors, and volunteers play a critical role from the very beginning.

 

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Topics: Board Development, Fundraising, Volunteer Management, Fundraising Management, Relationship Building, Advocacy, Leadership & Boards

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