In The Anxious Generation, social psychologist Jonathan Haidt presents a compelling case for how smartphones and social media have transformed childhood—from active, play-based experiences to phone-based, screen-dominated ones. While much of the conversation around the book has focused on youth mental health, Haidt’s research holds deeper relevance for all of us living in an increasingly distracted, hyper-connected world.
As I read, I found myself reflecting not just on childhood, but on adulthood and on how we connect with one another as family members, neighbors, colleagues, and members of a shared community. Haidt’s analysis of how technology rewires our brains and behaviors applies just as powerfully to adults as it does to kids. And in the nonprofit sector, where our work depends on meaningful relationships and shared purpose, those insights feel especially critical.
The Phone Is a Tool—Not a Substitute for Presence
Phones and apps are powerful tools. They can help us work more efficiently, stay informed, and connect across distances, but they are just that—tools. They cannot replace the power of presence. Authentic communication and relationship-building require something deeper: time, attention, empathy, and shared experience. Donors feel that as do colleagues, volunteers, and community members.
When we make space for true connection, we reinforce the very values and missions we work so hard to uphold.
Slow Down to Deepen the Work
In a world that prizes speed and constant engagement, slowing down can feel countercultural—but it’s essential. Take the time to call someone just to say thank you. Write a handwritten note. Drop by for a visit. These small, human gestures carry real weight. They say: You matter. I see you. That’s how we build lasting donor relationships and strong communities—through care, consistency, and presence.
The same goes for how we participate in community life. Many of us are spending less time in the spaces that once brought us together—book clubs, worship services, town halls, volunteer shifts, even porches and potlucks. Say yes to those gatherings, even linger after the meeting. These are the places where community is nurtured, generosity is sparked, and our collective work comes to life.
We Are All Modeling Behavior
If we want to raise a generation grounded in community and belonging, we have to model that ourselves. That means putting our phones away—not just face-down, but truly away. Give the people around you your full presence. You’ll be surprised by what you learn about your donors, your neighbors, your colleagues, even yourself without the distraction of a glowing screen.
This Is Bigger Than Fundraising
Fundraising isn’t just about raising dollars. It’s about raising up people, building trust, nurturing shared purpose and strengthening the fabric of our communities. We are at a turning point with technology, and we have a choice: continue down a path of hyper-individualism and distraction—or come back to each other with intention. In a world that’s moving fast, choose to move with care. Choose depth over speed and connection over convenience. True connection isn’t just a strategy, it’s the heart of lasting impact.
Great ideas come from unexpected places. The DBD team is diving into the books, articles, and thought pieces that are shaping our perspective. This month, we're sharing the insights that are challenging our assumptions and inspiring new approaches to common challenges for nonprofits.
