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As we continue to navigate this new reality, we are challenged to step up as leaders. Whether we’re leading a company, a nonprofit, a team or a family, people are looking to us to understand how to live, learn and work in very altered and difficult circumstances.

The last few weeks have pushed non-profit organizations into new territory. As the world changes (sometimes daily), you have risen to the challenge and carried out your missions in new and amplified ways. For some it means historically high numbers of families seeking emergency food. For others whose doors have closed, you've quickly organized to identify what your community needs and how you can respond in new and different ways. It has been inspiring to see how organizations have answered the call to help.

“Hold the line…love isn’t always on time…oh oh oh.” (Familiar with this Toto song?)

Like love, flights out of Newark, expense reports (at least mine) and fundraising campaigns – sometimes we just don’t have control over things being “on time.”

We’ve said before that donors don’t really care that you were supposed to finish your annual campaign in March. Or that your capital campaign was supposed to be in the “community” phase by now. Especially during today's uncertainty, most people don’t care that your campaign timing might be off.

Non-profit organizations form in the hope and belief that they can address societal needs in ways that are more efficient and effective than have been previously tried.  Some organizations have a mission focused on solving a specific problem like regional homelessness or finding a cure for a disease.  Others have a broader mission that desires to serve the community in changing ways over time.  Either way, there is an inherent knowledge that while the mission is firm, the strategies and tactics needed to achieve that mission will need to be flexible over time.

Let’s be honest, and real.

I left Hong Kong after three weeks in China on January 6^th.  Days later the epidemic arose.  Still in Hong Kong were my wife’s parents, two sisters, and their five children ages 13 years to 18 months – all hunkered down. And in the last 50+ days of isolation, we’ve video-called them several times a week and learned from their experience. They worked from home, their schools went on-line, mandatory social distancing, and on and on. In an international, multi-cultural city of 7 million, life changed overnight.

UPDATED: Link here to free consultation, resources and samples from other non-profits. Updated daily.

These are unprecedented times. So many of you have reached out to us, wondering what to do about your campaigns, your communications and more.

We’re coming into the summer months and as usual, we want to make the most of these fleeting months. One of the biggest complaints I hear from staff I work with is that they have no control over their work/life balance. I wish to disagree.

Over the years, I’ve had the opportunity to work with nonprofits in crisis. These are challenging times when the powerful mission of an organization runs into the financial realities of delivering that mission.

Recently I had the opportunity to meet with the president of a large family foundation. We had a great dialogue regarding the value of feasibility studies today. He was quite wary of studies that didn’t involve the not-for-profit staff or studies that only tested the viability of the campaign goal.