Today I listened to a webinar filled with statistics.
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Repeat donor retention was down.
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New donor retention was down.
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Lapsed donor recapture was down.
(I was relieved to see overall giving is up slightly! Yay!)
The news made me think about what we can do to change the trajectory of the numbers and build operational security for our organizations.
The answer is stewardship. Intentional, meaningful stewardship can create lifetime donors with a strong attachment to our mission and cause.
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Topics:
Fundraising,
Nonprofit Management,
Goal Setting,
Fundraising Management,
Capital Fundraising,
Fund Development,
Fundraising Campaign,
Development,
Campaign Planning,
Attitude,
AlumniRelations
Are your capital projects connected to your strategic priorities?
Let’s consider a new dining hall project at a resident camp. Is this project strategic, or simply reactive to growth in campers or the declining state of the building? This example drives home the importance of using a strategic framework to guide capital projects. Too often, nonprofits begin with a perceived need rather than a strategic imperative.
Capital planning and master planning for facilities flow from strategy… not the other way around.
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Topics:
Fundraising,
Nonprofit Management,
Goal Setting,
Fundraising Management,
Capital Fundraising,
Fund Development,
Fundraising Campaign,
Development,
Campaign Planning
I’ve been having conversations lately with several nonprofit leaders I trust. CEOs, Executive Directors, Development Directors who care deeply about their missions and take their responsibility seriously.
And even though their organizations look different, I keep hearing familiar observations and challenges.
Fundraising is moving. Fundraising is changing. And the question underneath it all is: How does our team change with it?
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Topics:
Communications,
Fundraising,
Leadership Development,
Nonprofit Management,
Goal Setting,
Annual Fundraising,
Fundraising Campaign,
Big L Leadership,
Development,
Attitude
At this point in the calendar year, most nonprofits have set their budgets and plans for the coming year. Now the reality sets in: how are you going to make it all happen? Here are some fresh ways to think about achieving your goals and, more importantly, bringing your mission into action for those you serve.
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Topics:
Leadership,
Board Development,
Fundraising,
Storytelling,
Fund Development,
Teamwork,
Development,
Staff,
Donor,
strategic planning
In our twenty years as a firm, we've seen changing economic conditions, changing laws and changing donor behavior. Today, there are even more changes at hand that will provide both challenges and opportunities for savvy nonprofits.
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Topics:
Fundraising,
Fundraising Management,
Donor Relations,
Donor Prospect,
Fund Development,
Development,
Donor,
Donor Advised Funds
In many fundraising teams, donor stewardship follows a predictable script: a $250 donor gets a thank-you note and an annual report, a $500 donor also receives a quarterly newsletter and so on. While this approach acknowledges generosity, it also keeps donors in a holding pattern—focused on their last contribution rather than future possibilities.
What if stewardship wasn’t just about recognition and acknowledgement? By aligning stewardship with moves management, we can create a dynamic, forward-facing strategy that deepens engagement and drives transformational giving.
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Topics:
Leadership,
Donor Stewardship,
Stewardship,
Fundraising,
Nonprofit Management,
Storytelling,
Donor Recognition,
Nonprofit Leadership,
Strategy,
Donor Engagement,
Inspiration,
Communication,
Giving,
Development,
Gift Of Giving
The ocean has a funny way of teaching you humility. Several years ago, I decided to tackle a new challenge: surfing. My first foray into the Pacific was less than graceful. Armed with a rented board and a healthy dose of overconfidence, I paddled out with the singular goal of getting beyond those crashing, churning waves.
And fight, I did.
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Topics:
Leadership,
Communications,
Fundraising,
Nonprofit Management,
Goals,
Nonprofit Leadership,
Strategy,
Fear,
Execution,
Communication,
Development,
Attitude
Ever wish you could just hit “reset” on a hectic day? Or on a season of your work that feels heavy, cluttered, and out of focus?
Here’s the truth: your team feels that, too. And sometimes, the best leadership move you can make is to pause, step back, and help everyone realign around what truly matters.
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Topics:
Leadership,
Communications,
Fundraising,
Nonprofit Management,
Annual Campaign,
Nonprofit Leadership,
Strategy,
Communication,
Career Growth,
Development
While every day offers the option for a reset, it seems that most of us use a specific point in time, anniversary, or significant life event to pause, reflect and begin again. Psychologists say that resetting involves re-centering or a fresh start, often aiming to clear mental clutter and negative patterns.
We have all at some point found ourselves heading down the wrong path faced with the choice to push forward or retrace our steps and start out again. If we are not careful, we can view this needed U-turn as time wasted, resources squandered or even failure. If you are the leader and your team has been following close on your heels, this change in direction can feel embarrassing and humbling. You might worry that others will questions your ability to lead.
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Topics:
Leadership,
Communications,
Board Development,
Fundraising,
Nonprofit Management,
Nonprofit Leadership,
Strategy,
Communication,
Career Growth,
Development,
Preparation,
Attitude,
Clarity,
Covid
A quick Google search on “How many messages are adults receiving daily?” and “How much information are we exposed to each day?” produced varied results, but suffice it to say – it’s a lot. Between the media (printed and digital) we are actively consuming and the not-so-subtle ads and messages that creep in, it can feel like information overload.
Apply this to the work of nonprofits and it’s more important than ever to be able to clearly – and quickly – articulate your case for support.
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Topics:
Leadership,
Communications,
Fundraising,
Case For Support,
Nonprofit Management,
Art Of The Ask,
Nonprofit Leadership,
Case Statement,
Communication,
Development