Blog

April is National Volunteer Month. Over the next few weeks the Donor By Design Team will be reflecting on the impact volunteers have on our communities and our world. Today Michele warns us not to ignore “retired” volunteers.

It’s November and our minds automatically go to being thankful.

A nonprofit executive director (ED) has a complex role with myriad demands on their time. As a result, one of the concerns we often hear from them is that they struggle with having adequate time to develop relationships and cultivate donors. It isn’t that they don’t know how important donor cultivation is; it’s just difficult to make it a priority over other equally important responsibilities.

This summer, the Donor By Design Team is considering new ways grow the relationship with our donors… moving beyond the thank you note to a deeper connection. Today’s topic: making stewardship authentic and personal. 

Recently, I attended a conference. The highlight of my experience was reconnecting with colleagues and friends. Even walking through the lobby, every other step was a chance for a hug, a handshake and a friendly smile. We shared laughs, stories and joy. I started to notice my conversations with my colleagues had changed; there was a deeper, more meaningful, feel to them. While we talked about work, the discussion also included family, personal accomplishments, goals and aspirations. The quality time I spent with my colleagues, who now felt more like friends, was priceless.

I was recently with a donor who’s been giving to a local charity consistently for over twenty years. Her giving abruptly stopped a couple years ago. In a deeper investigation with her over breakfast she said she just “hasn’t heard anything new” from the charity in a few years. I swallowed hard and said, “I am so sorry. Your commitment and generosity deserves more.”

This month, the Donor By Design Team has love and appreciation on our minds… specifically how we “love up” our donors. Today’s topic: what to do when a donor doesn’t want “recognition.” 

This month, the Donor By Design Team has love and appreciation on our minds… specifically how we “love up” our donors. Today’s topic: looking what’s behind your donor’s smile. 

This month, the Donor By Design Team has love and appreciation on our minds… specifically how we “love up” our donors. Today’s topic: donor love languages.

As we travel the country doing feasibility studies, one thing we encounter almost every time, is a donor who cannot be interviewed because they are upset with the organization for not appropriately recognizing their contribution during the last capital campaign.